Overview

In the United States consumers have grown accustomed to competition between many different telephone companies offering international telecommunication services. This competition has forced international call rates to an incredibly low level and has made international calling from the U.S. more affordable than ever. 

Unfortunately this situation is not true in other parts of the globe. In many countries around the world, including South Africa the telephone system is owned and operated by a government entity. This government entity acts as a monopoly, setting prices to whatever level it desires. With no competition, there is no market force to drive down prices. Consumers have no option but to subscribe to the only service available – that of the local telephone service provider.

SACallback is able to provide Southern African customers access to US based rates. By re-originating the call from the United States, SACallback is able to offer rates much more affordable than the local service provider.

How does all of this work?

Once you have signed up for our international callback service we will provide you with a unique telephone number based in the United States. This telephone number in the US is linked to your personal telephone number in South Africa (either at home, at work or even your cell phone). To initiate a call you contact the access number in the USA or initiate the phone call via the internet (Web Trigger), SMS or email and let the phone ring once and put down the phone. Because this initial telephone call never connects here is no charge to you. The telephone computer registers your call and within 5-15 seconds the system will phone you back. You are now on the US telephone network. Now you can proceed to dial your international destination number. It does not get any easier and the savings are substantial.

Who uses our service?

Basically anybody who makes regular international telephone calls. These can be personal calls to your friends and family overseas or business calls to suppliers and customers.

Our customer list includes Import/Export companies, travel agencies, estate agents, freight companies and many, many more. With the detailed online account it is ideal for small businesses to control and limit employees making international business calls.

It is also ideal to keep in touch with your children working or studying in the US, UK or Europe.

Costs?

There are no monthly charges, no hidden costs and no sign up costs. You pay only the discounted phone rates – guaranteed. To make it even easier you can always control your international telephone calls via your personal online account on our secure website. Within minutes after your call you can view the costs, destination country, duration and telephone number called – A totally transparent process.

Payments?

Payments for our service can be made by depositing money into our bank account (pre-paid) or via credit card or monthly debit order. In the last two cases your charges will be deducted from your account once a month. For security purposes a limit will be set on each credit card or debit order account which is normally 20-30% above your monthly estimated/average usage.

Savings?

The savings depend on the destination country. Telephone calls made to the USA are 20% cheaper, to the Austria 40% cheaper, to Germany 32% cheaper or to China 59% Cheaper. The list goes on. For example a 20 minute phone call to China will save you R42.40 or to Hungary R71.00.